Privacy Policy

1. Information collection and use

To create your account and deliver the service, we may collect necessary details you provide, including your email, name, account settings, device, and application version.

Content entered into translation, intelligent reply, or voice features is processed to generate results. We handle it only as needed for functionality, security, and troubleshooting.

Do not include passwords, payment card information, identity documents, or unredacted trade secrets in translation content.

2. Information storage and security

We keep account and business information only for the period needed to provide service, using access controls, transmission encryption, risk monitoring, and backups to reduce disclosure, alteration, or loss.

No online service can promise complete security. If an incident may affect user rights, we will take corrective steps and issue notices as required by applicable law.

3. Information sharing, transfer, and disclosure

We do not sell or provide personal information to unrelated third parties unless you authorize it, contract performance requires it, law requires it, or legitimate rights need protection.

Providers of cloud infrastructure, email, or payment services must handle information only for agreed purposes and within the necessary scope, under confidentiality obligations.

4. Cross-border processing

As the product supports users worldwide, certain technical services may operate beyond your country or region. We use reasonable safeguards under applicable law to protect cross-border processing.

5. Your information rights

You may ask to access, correct, or delete personal information, withdraw consent, or close your account. Certain information may remain for a necessary period to meet legal, settlement, audit, or security obligations.

To exercise these rights, use the official contact email listed below. We will confirm your identity and process the request within a reasonable period.

6. Information about minors

The service is primarily designed for users with full legal capacity. Minors should use it only with guidance and consent from a guardian. We will promptly delete children's information found to have been collected without authorization.

7. External services

The website or applications may include links to external websites, download platforms, and payment services. Those services follow their own privacy policies, which you should read before use.

8. Changes to this policy

We may revise this policy as product features, legal obligations, or processing practices evolve. Significant changes affecting user rights will be announced through the website, applications, or other reasonable channels.

9. How to contact us

For questions, feedback, or complaints about privacy, personal information, or security, use the official contact email listed below. We will review the matter and reply as soon as reasonably possible.